Category Archives: 2010 05 Article Archives
Sounding Board: Staying on track
While readers may not recognize the name Fred Harvey, there is much to learn about customer service from this operator of restaurants at railroad … Continue reading
On Point: Hunting down bacteria
Loyalty data solves an outbreak of foodborne illness. By Tom Weir Although experience tells us that there is often contaminated food on the market, … Continue reading
Food Forum: Making things happen
Moving from “think” to “feel” to “do.” By George Latella Shopper marketing has been a hot topic in our business for a few years. … Continue reading
Fresh Food Forum: A matter of trust
Canada is the only country in North America with a mandatory national cattle identification program. By Marty Carpenter A survey among U.S. beef buyers … Continue reading
Nonfoods Forum: An advocate’s perspective
As the 40th annual General Merchandise Marketing Conference gets underway, some of the challenges facing nonfoods remain the same. How will the industry respond? … Continue reading
Fresh Food Forum: Balancing the apple cart
Is there a risk to offering too many varieties of apples? By Kevin Precht How many new apple varieties do we need? Everyone up … Continue reading
Nonfoods Talk: Open communication
A simple coupon may have changed the way one consumer shops for HBC items. Retailers take note. I certainly did. By Seth Mendelson I … Continue reading
Future Forces: Defining moment
Will the industry tell its story of change, or will it let others be the voice of the future of food? By Patrick Kiernan … Continue reading
Purr-fectly healthy
Pet parents continue to spend on products to improve the health and well-being of their pets. By Deena M. Amato-McCoy The economy has forced … Continue reading
Going for gold
The Canadian Produce Marketing Association Annual Convention heads to Vancouver. By Carol Radice The ski jumps have been disassembled, the hockey skates hung up … Continue reading
Putting the customer first
Consumer-centric technology strategies help grocers build loyalty and stand out in a crowded retail landscape. By Deena M. Amato-McCoy The economy may be on … Continue reading
Home is where the housewares are
As some forward-thinking food retailers dedicate more space to housewares, sales are beginning to rise. By Craig Levitt It is no secret that for … Continue reading
Something to sea
The 2010 International Boston Seafood Show was awash in new merchandising ideas and value-added products. By Richard Turcsik At this year’s International Boston Seafood … Continue reading
Hot stove
To attract customers seeking simple meal solutions, stores are installing high-end cooking equipment that is simple and efficient to use so they can change … Continue reading
Sweet dreams
Candy offers consumers an affordable—yet profitable—treat. By Richard Turcsik Retailers’ sweet dreams are made of this: high-margin, quick-turning impulse items that require little shelf … Continue reading
IMPORTant moves
After sluggish sales in 2009, top beer importers are putting much advertising and promotion effort into the summer season. By Craig Levitt When times … Continue reading
Talking shop with… ELLIOTT PENNER
Touting value and national brands will help retailers win back market share, according to the president of Reckitt Benckiser, Inc. Food Products, the manufacturer … Continue reading
Talking shop with… JOSEPH PEREZ
The senior vice president of Goya Foods says now is a good time for retailers to make an investment in ethnic foods. What is … Continue reading
Tickled cherry blossom pink
Improved packaging and promotions, along with the expectation of an excellent crop, promise to make cherry growers, retailers and consumers giddy with excitement. By … Continue reading
Food Forum: Offering choice
While consumers are concerned about their health, they don’t want to sacrifice variety, taste or convenience. How can retailers capitalize on this trend? By … Continue reading
Best foot forward
Foot care sales are declining, but there is some growth in this category. By Seth Mendelson As the foot care category tired? Some industry … Continue reading
Pockets of profitability
While many grocers are inclined to pare down their general merchandise offerings, categories such as greeting cards, personal grooming and high-tech accessories show potential … Continue reading
Fueling sales
Consumers are attracted to scents that evoke relaxation. Green and natural are also major draws. By Nora Caley The light at the end of … Continue reading
A boost from nature
Many grocers have scaled back their traditional general merchandise offerings. Can their natural and organic counterparts fare better? By Carol Radice In a time … Continue reading
