Category Archives: 2010 05 Article Archives

Sounding Board: Staying on track

While readers may not recognize the name Fred Harvey, there is much to learn about customer service from this operator of restaurants at railroad … Continue reading

Posted in 2010 05 Article Archives, Columns

On Point: Hunting down bacteria

Loyalty data solves an outbreak of foodborne illness. By Tom Weir Although experience tells us that there is often contaminated food on the market, … Continue reading

Posted in 2010 05 Article Archives

Food Forum: Making things happen

Moving from “think” to “feel” to “do.” By George Latella Shopper marketing has been a hot topic in our business for a few years. … Continue reading

Posted in 2010 05 Article Archives, Columns

Fresh Food Forum: A matter of trust

Canada is the only country in North America with a mandatory national cattle identification program. By Marty Carpenter A survey among U.S. beef buyers … Continue reading

Posted in 2010 05 Article Archives, Focus on Fresh

Nonfoods Forum: An advocate’s perspective

As the 40th annual General Merchandise Marketing Conference gets underway, some of the challenges facing nonfoods remain the same. How will the industry respond? … Continue reading

Posted in 2010 05 Article Archives, Columns, Nonfoods for Profit

Fresh Food Forum: Balancing the apple cart

Is there a risk to offering too many varieties of apples? By Kevin Precht How many new apple varieties do we need? Everyone up … Continue reading

Posted in 2010 05 Article Archives, Columns, Focus on Fresh

Nonfoods Talk: Open communication

A simple coupon may have changed the way one consumer shops for HBC items. Retailers take note. I certainly did. By Seth Mendelson I … Continue reading

Posted in 2010 05 Article Archives, Columns, Nonfoods for Profit

Future Forces: Defining moment

Will the industry tell its story of change, or will it let others be the voice of the future of food? By Patrick Kiernan … Continue reading

Posted in 2010 05 Article Archives, Columns

Home is where the housewares are

As some forward-thinking food retailers dedicate more space to housewares, sales are beginning to rise. By Craig Levitt It is no secret that for … Continue reading

Posted in 2010 05 Article Archives, Nonfoods for Profit

Something to sea

The 2010 International Boston Seafood Show was awash in new merchandising ideas and value-added products. By Richard Turcsik At this year’s International Boston Seafood … Continue reading

Posted in 2010 05 Article Archives, Focus on Fresh

Hot stove

To attract customers seeking simple meal solutions, stores are installing high-end cooking equipment that is simple and efficient to use so they can change … Continue reading

Posted in 2010 05 Article Archives, Focus on Fresh

Sweet dreams

Candy offers consumers an affordable—yet profitable—treat. By Richard Turcsik Retailers’ sweet dreams are made of this: high-margin, quick-turning impulse items that require little shelf … Continue reading

Posted in 2010 05 Article Archives, Center Store

IMPORTant moves

After sluggish sales in 2009, top beer importers are putting much advertising and promotion effort into the summer season. By Craig Levitt When times … Continue reading

Posted in 2010 05 Article Archives, Center Store

Talking shop with… ELLIOTT PENNER

Touting value and national brands will help retailers win back market share, according to the president of Reckitt Benckiser, Inc. Food Products, the manufacturer … Continue reading

Posted in 2010 05 Article Archives, Talking Shop

Talking shop with… JOSEPH PEREZ

The senior vice president of Goya Foods says now is a good time for retailers to make an investment in ethnic foods. What is … Continue reading

Posted in 2010 05 Article Archives, Talking Shop

No stopping these guys

Innovation plays a big role at Stop & Shop, a chain that never seems to slow down when it comes to experimenting with new … Continue reading

Posted in 2010 05 Article Archives, Cover Stories

Tickled cherry blossom pink

Improved packaging and promotions, along with the expectation of an excellent crop, promise to make cherry growers, retailers and consumers giddy with excitement. By … Continue reading

Posted in 2010 05 Article Archives, Focus on Fresh

Food Forum: Offering choice

While consumers are concerned about their health, they don’t want to sacrifice variety, taste or convenience. How can retailers capitalize on this trend? By … Continue reading

Posted in 2010 05 Article Archives, Columns

Best foot forward

Foot care sales are declining, but there is some growth in this category. By Seth Mendelson As the foot care category tired? Some industry … Continue reading

Posted in 2010 05 Article Archives, Nonfoods for Profit

Pockets of profitability

While many grocers are inclined to pare down their general merchandise offerings, cat­egories such as greeting cards, personal grooming and high-tech accessories show potential … Continue reading

Posted in 2010 05 Article Archives, Nonfoods for Profit

Fueling sales

Consumers are attracted to scents that evoke relaxation. Green and natural are also major draws. By Nora Caley The light at the end of … Continue reading

Posted in 2010 05 Article Archives, Nonfoods for Profit

Purr-fectly healthy

Pet parents continue to spend on products to improve the health and well-being of their pets. By Deena M. Amato-McCoy The economy has forced … Continue reading

Posted in 2010 05 Article Archives, Nonfoods for Profit

Going for gold

The Canadian Produce Marketing Association Annual Convention heads to Vancouver. By Carol Radice The ski jumps have been disassembled, the hockey skates hung up … Continue reading

Posted in 2010 05 Article Archives, Focus on Fresh

Putting the customer first

Consumer-centric technology strategies help grocers build loyalty and stand out in a crowded retail landscape. By Deena M. Amato-McCoy The economy may be on … Continue reading

Posted in 2010 05 Article Archives, Tech Solutions

A boost from nature

Many grocers have scaled back their traditional general merchandise offerings. Can their natural and organic counterparts fare better? By Carol Radice In a time … Continue reading

Posted in 2010 05 Article Archives, Selling Wellness