Category Archives: Columns

Nonfoods Talk: The firing line

Some GM/HBC suppliers are eager to say that they do not target supermarkets as much as other retail outlets. I think they are missing … Continue reading

Posted in 2010 06 Article Archives, Columns, Nonfoods for Profit

Nonfoods Forum: The future of pharmacy

Today’s pharmacist is the face of neighborhood health care, highlighting the importance of training and professional development. By Steven C. Anderson The pharmacist is … Continue reading

Posted in 2010 06 Article Archives, Columns, Nonfoods for Profit

The value of education

Training teaches staffers how to handle the tasks of today, but education prepares them for the challenges of tomorrow. By Dr. John L. Stanton … Continue reading

Posted in 2010 06 Article Archives, Columns, Upfront

Sounding Board: Staying on track

While readers may not recognize the name Fred Harvey, there is much to learn about customer service from this operator of restaurants at railroad … Continue reading

Posted in 2010 05 Article Archives, Columns

Nonfoods Forum: An advocate’s perspective

As the 40th annual General Merchandise Marketing Conference gets underway, some of the challenges facing nonfoods remain the same. How will the industry respond? … Continue reading

Posted in 2010 05 Article Archives, Columns, Nonfoods for Profit

Fresh Food Forum: Balancing the apple cart

Is there a risk to offering too many varieties of apples? By Kevin Precht How many new apple varieties do we need? Everyone up … Continue reading

Posted in 2010 05 Article Archives, Columns, Focus on Fresh

Future Forces: Defining moment

Will the industry tell its story of change, or will it let others be the voice of the future of food? By Patrick Kiernan … Continue reading

Posted in 2010 05 Article Archives, Columns

Food Forum: Making things happen

Moving from “think” to “feel” to “do.” By George Latella Shopper marketing has been a hot topic in our business for a few years. … Continue reading

Posted in 2010 05 Article Archives, Columns

Nonfoods Talk: Open communication

A simple coupon may have changed the way one consumer shops for HBC items. Retailers take note. I certainly did. By Seth Mendelson I … Continue reading

Posted in 2010 05 Article Archives, Columns, Nonfoods for Profit

Food Forum: Offering choice

While consumers are concerned about their health, they don’t want to sacrifice variety, taste or convenience. How can retailers capitalize on this trend? By … Continue reading

Posted in 2010 05 Article Archives, Columns

Food Forum: Earth friendly and profitable

Recycling stations can attract customers, inspire loyalty and boost the bottom line. By Warren Stoll Retailers and consumer packaged goods (CPG) manufacturers are always … Continue reading

Posted in 2010 04 Article Archives, Columns

Food Forum: Handling slip-and-fall cases

Grocers need to rethink their approach as the law shifts in slip-and-fall lawsuits. By Michael Maniscalco, Esq. It’s a scenario that plays out in … Continue reading

Posted in 2010 04 Article Archives, Columns

Food Forum: What’s next for private label?

Will private label products continue to sustain their growth once the economy rebounds? The answer will depend on the retailer, the category and household … Continue reading

Posted in 2010 04 Article Archives, Columns

Sounding Board: Breaking the meeting addiction

How much does it cost to bring everyone together? There’s app for that. By Len Lewis So, you’re sitting at another meeting and the … Continue reading

Posted in 2010 03 Article Archives, Columns

On Point: Employees as an investment

A well-trained workforce can be a highly valuable asset. By Tom Weir Fortune magazine came out with its annual list of the 100 best … Continue reading

Posted in 2010 03 Article Archives, Columns

Nonfoods Talk: Facing a Catch-22

Nonfoods can’t grow unless supermarkets give the category more space, but without a stronger commitment the prospects for growth are dimming. By Seth Mendelson … Continue reading

Posted in 2010 03 Article Archives, Columns, Nonfoods for Profit

Food Forum: Protect your brand

Supermarkets need to have a plan of action if their private label products are subject to a recall. By Katherine Cahill and Bill Harrison … Continue reading

Posted in 2010 03 Article Archives, Columns

Food Forum: Scooping up customers

While Frozen Food Month offers an opportunity to kick start ice cream sales, the category needs year-round promotion. By Penny Baker Ice cream suppliers, … Continue reading

Posted in 2010 03 Article Archives, Columns

Nonfoods Talk: Taking ownership

To thrive in supermarkets, nonfoods needs cheerleaders. Right now, the category has few outspoken leaders and that is hurting its performance. By Seth Mendelson … Continue reading

Posted in 2010 02 Article Archives, Columns, Nonfoods for Profit

Sounding Board: The art of improvisation

A sense of humor and the ability to think on your feet can be valuable assets in the grocery business. By Len Lewis So, … Continue reading

Posted in 2010 02 Article Archives, Columns

Food Forum: Time to streamline

Will this be the year that the Global Data Synchronization Network (GDSN) finally takes off? By Milan Vacval In 2004, GS1 announced the Global … Continue reading

Posted in 2010 02 Article Archives, Columns

Sounding Board: Branding in the age of Oprah

What can retailers and CPG firms learn from this brand-building powerhouse? By Len Lewis They laughed, cried tears of sorrow and joy, held hands … Continue reading

Posted in 2010 01 Article Archives, Columns

Future Forces: First at being second

A look at the airline industry can help retailers reshape their strategies for rewarding top customers. By Patrick Kiernan As Seinfeld’s George Costanza said, … Continue reading

Posted in 2010 01 Article Archives, Columns

Food Forum: Planning from the top down

Strategy is too important to leave to strategists. Leaders must take the reins. By Mark Lang Leaders need to agree on what strategy is. … Continue reading

Posted in 2010 01 Article Archives, Columns

On Point: Power vs. profits

Fighting among trading partners may be counterproductive. By Tom Weir Was it really only a couple of years ago that commodity prices were going … Continue reading

Posted in 2010 01 Article Archives, Columns