Category Archives: Columns

Sounding Board: Beyond the sale

Too often, supermarket executives think the relationship ends when the customer exits the checkout. A look at the Best Buy model could change some … Continue reading

Posted in 2010 11 Article Archives, Columns

An Independent Voice: Hitting the gas

Can independent grocers compete in the fuel business? By Jane Olszeski Tortola Over the past couple of years, we’ve witnessed it all as “retailers” … Continue reading

Posted in 2010 11 Article Archives, Columns

Food Forum: Targeting mature Millennials

This demographic represents a growing opportunity for grocers. By Richard J. George, Ph.D. Age, lifestyle and life stage all influence food retail attitudes and … Continue reading

Posted in 2010 11 Article Archives, Columns

An Independent Voice: A few simple rules

A family business can be a wonderful thing, but everyone needs to follow some guidelines to make it work. By Jane Olszeski Tortola The … Continue reading

Posted in 2010 10 Article Archives, Columns

Food Forum: Building consumer confidence

While the U.S. has been slower to adopt traceability legislation than Europe, it is only a matter of time before similar rules affect retailers … Continue reading

Posted in 2010 10 Article Archives, Columns

Future Forces: Eradicating food deserts

The industry should be proud of what it has done so far to improve access to affordable nutritious food, but there is more work … Continue reading

Posted in 2010 10 Article Archives, Columns

Nonfoods Talk: Looking inside the box

A marketing gimmick shows that creating the right mystique can grab consumers’ attention and more sales. By Seth Mendelson I got a neat product … Continue reading

Posted in 2010 10 Article Archives, Columns, Nonfoods for Profit

Sounding Board: Political fallout

As executives at Target discovered, a political donation can be a land mine for any retailer. By Len Lewis Free speech is the cornerstone … Continue reading

Posted in 2010 10 Article Archives, Columns

Wellness Forum: Talking calories

Grocers can help consumers get a better handle on how much they are eating. By Cary Silvers Americans have a curious relationship with calories. … Continue reading

Posted in 2010 10 Article Archives, Columns, Selling Wellness

From the Publisher: Technology in the aisles

New products and software are making a big difference at retail chains. Can merchants learn how to harness the power of new technologies? By … Continue reading

Posted in 2010 10 Article Archives, Columns

Sounding Board: A nagging problem

It’s time to address the embarrassing issue of food deserts. By Len Lewis There are just some issues in the supermarket industry that won’t … Continue reading

Posted in 2010 09 Article Archives, Columns

On Point: Hurry up and think!

By-the-book innovation is a pretty silly idea. By Tom Weir The reigning concept in business thinking today seems to be innovation, and there is … Continue reading

Posted in 2010 09 Article Archives, Columns

An Independent Voice: Never stop learning

Walking the aisles and listening to customers, suppliers and co-workers provides a real education. By Jane Olszeski Tortola One of the most powerful lessons … Continue reading

Posted in 2010 09 Article Archives, Columns

Nonfoods Talk: Right on Target

The giant mass merchandiser is boosting its nonfoods assortment and it is likely to pay off at the cash register. By Seth Mendelson In … Continue reading

Posted in 2010 09 Article Archives, Columns, Nonfoods for Profit

Food Forum: Striking a balance

Robust market basket analysis can help retailers identify the right products to discount while protecting margins and market share. By Anthony Bruce Value shoppers … Continue reading

Posted in 2010 09 Article Archives, Columns

Food Forum: The many flavors of Hispanic consumers

This growing demographic has a wide range of cooking styles and taste preferences. By Joseph Pérez Many years ago, the Hispanic community was relegated to … Continue reading

Posted in 2010 09 Article Archives, Columns

From the Publisher: Getting the message

Consumers are wired and that means they know everything in an instant. Can retailers take advantage of this trend? By Seth Mendelson Facebook and … Continue reading

Posted in 2010 08 Article Archives, Columns

A warm welcome

As the next leader of the NGA, Peter Larkin needs to continue to nurture the independent spirit and build on the past 28 years. … Continue reading

Posted in 2010 08 Article Archives, Columns

Food Forum: Better buying

Perishables buyers need access to enhanced information to survive economic uncertainty and market inefficiency. By Ryan Schneider Commodity food items have experienced unprecedented price … Continue reading

Posted in 2010 08 Article Archives, Columns

Food Forum: Cope is not a strategy

Recent compliance requirements highlight the need for retailers to implement efficient and effective systems for managing vendor data. By Nick Parnaby When sales, profits … Continue reading

Posted in 2010 08 Article Archives, Columns

Sounding Board: Dethroning the lunch lady

When the ingredients in school lunches are the same as those in pet food, there is a problem. Will retailers seize the opportunity to … Continue reading

Posted in 2010 08 Article Archives, Columns

Digging deep

There is a lot going on in the nonfoods world, even if we have to look a little harder to find the news. By … Continue reading

Posted in 2010 08 Article Archives, Columns, Nonfoods for Profit

Food Forum: Shades of green

By increasing the number of green brands in mainstream aisles retailers can win over more “light green” shoppers. By James D’Agosta Picture a refrigerated … Continue reading

Posted in 2010 08 Article Archives, Columns

Nonfood Talk: A new soapbox?

A fledgling e-commerce site is eyeing the health and beauty care category. Traditional retailers need to pay attention and initiate some strategies to fight … Continue reading

Posted in 2010 07 Article Archives, Columns, Nonfoods for Profit

On Point: An eye to the future

Healthier foods will be a growing presence on grocery shoppers’ lists. By Tom Weir It seems not a day goes by without at least … Continue reading

Posted in 2010 07 Article Archives, Columns