Category Archives: Tech Solutions
Data merge ahead
A single customer database and integrated systems are paramount for grocers looking to advance their multi-channel strategies. In their quest to better service shoppers, … Continue reading
Solving the pricing puzzle
Price optimization software, electronic shelf labels and cloud computing are helping grocers manage pricing strategies. Continue reading
Smart moves
Industry observers say the only way to be successful and deliver value during each store visit is to understand shopper preferences and anticipate their demand—a practice that requires the use of sophisticated analytics. Continue reading
Four technologies to watch in 2012
Rising commodity costs, fierce competition and other factors are driving grocers to seek an edge in 2012 and many are turning to technology for a competitive advantage. Continue reading
How would you like to pay for that?
Emerging solutions expand payment options at the POS. Consumers are exploring a variety of payment options—including paying with their smartphones and tapping instead of … Continue reading
Crime stoppers
By focusing their loss prevention efforts on the entire enterprise, grocers are in a better position to combat internal and external theft. Supermarkets are … Continue reading
Moving targets
Consumers want to use their mobile phones at every step of the shopping process. How can grocers appeal to this growing segment of connected … Continue reading
Making room in the budget
Multi-channel integration efforts top grocers’ IT priorities as spending slowly increases. By Deena Amato-McCoy Even with the severe tumbles and rebounds of the stock … Continue reading
Working it out
Innovative workforce management solutions help grocers maximize staff productivity and bolster customer service. By Deena M. Amato-McCoy Labor continues to account for about 40% … Continue reading
Gang green
Grocers’ IT departments are helping take the sustainability movement to the next level. By Deena M. Amato-McCoy Grocers face pressures from many factions when … Continue reading
Smooth checkout
As grocers start to make targeted investments in front-end systems, they are looking for equipment that can be easily integrated. By Deena M. Amato-McCoy … Continue reading
Going where the customers are
Social networking is becoming a viable way to attract channel-surfing and budget-conscious consumers. By Deena M. Amato-McCoy Realizing that word-of-mouth is the most compelling … Continue reading
The self-service scenario
While grocers have been scaling back on some of their IT investments, one area where they are spending is in self- checkout technology. By … Continue reading
A united front
By focusing on enterprise-wide data integration, supermarket chains are primed to boost customer service and profitability. By Deena M. Amato-McCoy While supermarket executives are … Continue reading
The to-do list
Analytics, loss prevention and promotion management tools are among grocers’ top IT priorities for 2011. By Deena M. Amato-McCoy After 24 months of calculated … Continue reading
Slick self-service options
As staffing remains lean, grocers are using advanced self-service checkouts and kiosks to augment customer service. By Deena m. Amato-McCoy Successful supermarkets have learned … Continue reading
Building loyalty, bit by bit
Grocers use new communication tools to grab attention and boost shopper loyalty. By Deena M. Amato-McCoy As more consumers click away on their smart … Continue reading
Minding their business intelligence
By taking an integrated approach to managing corporate data, grocers are primed to make smarter business decisions. By Deena M. Amato-McCoy As grocers try … Continue reading
Tech assessment
It has been an interesting year in retail technology as budgets begin to loosen up and grocers eye customer- pleasing applications. By Deena M. … Continue reading
Bar none
Grocers and manufacturers prepare for the GS1 DataBar. By Deena M. Amato-McCoy When the huge crystal ball drops in New York City’s Times Square … Continue reading
Waging a war on shrink
Supermarkets bolster loss prevention efforts by integrating analytics into existing anti-theft solutions. By Deena M. Amato-McCoy Shrink has always been an inevitable cost of … Continue reading
Getting SOCIAL
Grocers try their hand at social media to expand their reach and build customer loyalty. By Deena M. Amato-McCoy As the saying goes, “If … Continue reading
Keeping a watchful eye
Sophisticated energy management technology provides grocers with insights to help curtail skyrocketing operating costs. By Deena M. Amato-McCoy Even as grocers strive to keep … Continue reading
Putting the customer first
Consumer-centric technology strategies help grocers build loyalty and stand out in a crowded retail landscape. By Deena M. Amato-McCoy The economy may be on … Continue reading
Handle with care
Innovative coding options, social media and task management software can help smooth the product recall process. By Deena M. Amato-McCoy When the spinach recall … Continue reading
