Category Archives: Tech Solutions
Guiding the enterprise
Streamlined ERP systems that are more modular and nimble are helping grocers keep close tabs on their operations. By Deena M. Amato-McCoy When grocery … Continue reading
Locking the data vault
While PCI DSS compliance is a good starting point, retailers need to be vigilant about securing the avalanche of data they collect every day. … Continue reading
Linking to loyalty
By aligning more closely with frequent shopper programs, electronic coupons and mobile marketing programs gain traction as a strategy to keep customers coming back. … Continue reading
Connecting with customers
With technology budgets remaining slim for the foreseeable future, supermarket chains don’t have the luxury of adding technology simply for the sake of being … Continue reading
One on One with… Carlo M. Govia
Grocery Headquarters: What are some of the things driving consumers, retailers and consumer goods companies to digital promotions?Carlo M. Govia: For consumers, the transaction … Continue reading
Smart staffing
In good times and in bad, supermarkets face a number of strategic staffing decisions every day that impact customer service levels and the bottom … Continue reading
Serving themselves
As labor costs continue to rise, retailers are seeking out new ways to provide customers with the most efficient and convenient in-store experience without … Continue reading
Talking shop with… John French
Grocery Headquarters: Why is it important for supermarkets to invest in loss prevention now?John French: The answer to this question begins with the recognition … Continue reading
Clicking instead of clipping
Customers are surfing the web for deals on just about everything, including finding a better deal on groceries. That, coupled with the fact that … Continue reading
