Category Archives: Tech Solutions

Guiding the enterprise

Streamlined ERP systems that are more modular and nimble are helping grocers keep close tabs on their operations. By Deena M. Amato-McCoy When grocery … Continue reading

Posted in 2010 03 Article Archives, Tech Solutions

Locking the data vault

While PCI DSS compliance is a good starting point, retailers need to be vigilant about securing the avalanche of data they collect every day. … Continue reading

Posted in 2010 02 Article Archives, Tech Solutions

Linking to loyalty

By aligning more closely with frequent shopper programs, electronic coupons and mobile marketing programs gain traction as a strategy to keep customers coming back. … Continue reading

Posted in 2010 01 Article Archives, Tech Solutions

One on One with… Carlo M. Govia

Grocery Headquarters: What are some of the things driving consumers, retailers and consumer goods companies to digital promotions?Carlo M. Govia: For consumers, the transaction … Continue reading

Posted in Tech Solutions

Connecting with customers

With technology budgets remaining slim for the foreseeable future, supermarket chains don’t have the luxury of adding technology simply for the sake of being … Continue reading

Posted in Tech Solutions

Smart staffing

In good times and in bad, supermarkets face a number of strategic staffing decisions every day that impact customer service levels and the bottom … Continue reading

Posted in Tech Solutions

Serving themselves

As labor costs continue to rise, retailers are seeking out new ways to provide customers with the most efficient and convenient in-store experience without … Continue reading

Posted in Tech Solutions

Talking shop with… John French

Grocery Headquarters: Why is it important for supermarkets to invest in loss prevention now?John French: The answer to this question begins with the recognition … Continue reading

Posted in Tech Solutions

Clicking instead of clipping

Customers are surf­ing the web for deals on just about everything, including finding a better deal on groceries. That, coupled with the fact that … Continue reading

Posted in Tech Solutions