Category Archives: Blogs

New kid on the block

Tuck this away in your “Autumn in New York” file.   Star chef Mario Batali is opening a 50,000 square foot gourmet Italian food … Continue reading

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Will work for food

Grocery stores have traditionally been a great place to work for young people getting their start in the world and for retirees looking for … Continue reading

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All on the same team

On a recent visit with executives at Ingersoll Rand—which includes Hussmann, Trane and Thermo King brands that are familiar to retailers—I was given a … Continue reading

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Good to the Last Drop

Last weekend I was washing my car windows and reached for a bottle of Windex. There was a good quarter-inch of it left in … Continue reading

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Customer service and the bottom line

I’m sure most of us agree technology has been a godsend in business – it’s more efficient, quicker and often less expensive in the … Continue reading

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Supply chain screening

  Good News! The Dallas Museum of Art has qualified as a certified cargo screening facility under new regulations from the Transportation Security Administration. … Continue reading

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Battling the Bulge

  There is a line in the movie A Few Good Men that I think accurately describes the feeling many in the food and … Continue reading

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Try it again, you’ll like it

A friend of mine called the other night, as usual wanting to go out to dinner. He’s been living in his new home for … Continue reading

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The World Next Door

I had the pleasure of attending the SIAL Canada convention in Montreal last week. As a first time visitor to Montreal I must confess … Continue reading

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Informative employees make all the difference

  I’ll admit upfront I have little tolerance for inept sales clerks – from those who can’t be bothered to help to those who … Continue reading

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Eating healthy… for a price

There’s no greater crisis than childhood obesity and the tsunami-like tide of junk food that floods their lives. But is it going to be … Continue reading

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Follow the Leader

In this space last week, my colleague Kim Zimmermann wrote of a shopping trip in which a supermarket employee failed to assist her during self-checkout. … Continue reading

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Check the self checkout

I’ve never been a fan of self-checkout lanes. My feeling is that if you want my money, the least you can do is pay … Continue reading

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By Land and By Sea

For the first time the International Boston Seafood Show and Seafood Processing America joined forces — sort of — with the New England Food … Continue reading

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Walgreens adding fresh food makes me turn green

Eight years ago when my husband and I made the bold decision to move from New Jersey to New England we were attracted to … Continue reading

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Prepping for the “Big One”

As the quake toll rises in Chile and Haiti suffers through the aftereffects of its own devastation, people are wondering where the next “big … Continue reading

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Dealing the Seal

From the long standing Good Housekeeping Seal of Approval to the recent Product of the Year, consumers love reassurance.   That idea is not … Continue reading

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What’s your recall plan?

As Toyota owners have discovered, even one of the most reliable brands on the planet can falter.   Since supermarkets have so much invested … Continue reading

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Butt Out!

I don’t know if this is airing in other areas of the country, but here in New York there is an ongoing ad campaign … Continue reading

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The other W

Ice melts at the edges first, so if you’re not looking at the periphery of the competitive landscape, you may quickly find your self … Continue reading

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Redoing food labels

  Never in my life did I think I would agree with anything people at the Center for Science in the Public Interest proposed … Continue reading

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Cherish your “friends”

There is a flurry of activity surrounding Facebook, Twitter and other social media sites. Seems like every time I go to my inbox, there … Continue reading

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The Name Game

Ahold purchased Richmond’s hometown Ukrop’s Super Markets chain last week and said it is placing it under the umbrella of its Giant Carlisle chain, … Continue reading

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Selling Coffins

You know that Costco sells coffins…Yes, coffins. Sounds a bit odd but that is the way the chain has made its mark in retail. … Continue reading

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Fresh & Easy

Back in 2007 when the economy still shined like a newly minted coin and all was right with the world-or so we thought-Tesco chief … Continue reading

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