Category Archives: Blogs
Quality at any price-point
Even when they aren’t paying to dine among celebrities at one of his Spago restaurants, Chef Wolfgang Puck doesn’t want customers to be disappointed … Continue reading
Weaving a tangled Web
It’s not easy churning out these Pulitizer Prize-worthy monthly category feature articles. Much research is involved. I usually start by checking out the store … Continue reading
Running up sales
Last weekend I flew out to San Francisco to run my first half marathon. Having no idea what to expect, I followed my running … Continue reading
Hiring tips for the holidays
With the holiday season fast approaching, every retailer knows what time it is-time to start seasonal hiring. But be careful what you get. With … Continue reading
When disaster strikes
For many of you, Hurricane Irene is all but a distant memory, but for others, especially those in the Northeast (myself included), the flooding … Continue reading
Coupon Crazy
I have an old college friend who would almost qualify for the show Extreme Couponing. He searches for coupons far and wide—newspapers, websites, you … Continue reading
Going Postal
The recent announcement of post office closings can open up a window of opportunity for supermarkets. According to news reports, the U.S. Postal Service … Continue reading
Desperate Housewives
When designing new stores retailers should listen to their customers. I was shopping in the A&P a few Sundays ago when I overheard a … Continue reading
Who says nothing in life is free?
When we were kids, if my brother and I were served an unusual meal for dinner the running joke was “mom must have had … Continue reading
Victimless crime?
Everybody likes crime stories. It seems to be one of our obsessions or perhaps one of our guilty pleasures-whether it’s about the Irish mobs … Continue reading
Cracking the code
Those funny little squares that look like Rorschach tests (QR codes) have been struggling to find a purpose for while. They have a lot to … Continue reading
Sample Sales
Often when I am interviewing manufacturers and marketers about the most successful way to get new products noticed sampling comes up. Offering consumers a … Continue reading
A major headache
Early yesterday evening I made a trek to my local CVS, lured in by the big sale that was advertised in Sunday’s … Continue reading
Tough times for Tesco
Seems like it’s time once again to play one of the industry’s favorite game shows-”When Will Tesco Leave?” To some, the final nail in … Continue reading
Being at one with the Earth – there’s an app for that
As influential leaders of industry, most of you are all too aware of the havoc irresponsible corporations can wreak on the environment. For … Continue reading
Going mobile
I am always on the go. As a result, the majority of my food shopping is done “on the way home” from work, errands, … Continue reading
Crime busters
According to the 2010 NRF ORC (Organized Retail Crime) Survey, 89% of retailers said they have been victimized by organized retail crime and 59% … Continue reading
Somewhat off Target
About a month ago I picked up the Sunday Target circular and saw a lof of hot deals, including OptiFree Express contact lense … Continue reading
Team effort
Chris Coborn could not have been more appreciative. The CEO of Coborn’s, a St. Cloud, Minn.-based grocery retailer, had just received the 2011 Grocery … Continue reading
One expert’s tips for developing a top-level wellness program
I recently had an interesting conversation with Patricia Chuey regarding the future of wellness programs in grocery. As a registered dietitian, a good part … Continue reading
Flirting with disaster
If you’re like me and millions of others, you’ve been watching with awe, shock and profound sadness the events unfolding in Japan in … Continue reading
Light of the Irish
Ireland: a country known for its beer, whiskey, potatoes and… retail display accent LED lighting?? It is so. Two weeks ago … Continue reading
What does $200 billion get you?
Industry experts estimate that nearly $200 billion is spent annually on trade promotion activity. Grocers and suppliers have long struggled to develop collaborative … Continue reading
Take This Review and Shovel It!
A few weeks before Christmas while shopping in Sears I had the foresight to purchase a new snow shovel. It was the … Continue reading
Get your health checks here
Like most editors, by February my desk is filled with reports from leading marketing firms, all of whom have their own spin on what … Continue reading