Tag Archives: Center for Advancing Retail & Technology
NGA-CART Innovation Center Research Showcases ‘Active Listening’ as Grocery Best Practice
For grocery retailers, customer service reputation is strengthened by maintaining an every-day practice for listening and responding to shoppers’ concerns, feedback and praise. Showcasing … Continue reading
Posted in News
Association Perspective: Addressing the independents
National Grocers Association’s 2013 NGA Show introduced several innovations developed to help small- to mid-sized grocers. By Peter J. Larkin, president & CEO, National … Continue reading
Posted in 2013 03 Article Archives, Columns
2013 NGA Show Closes with Record Attendance Numbers
The National Grocers Association’s 2013 NGA Show has come to a close, having once again expanded its offerings to further its reputation as the … Continue reading
Posted in News
