Author Archives: Kim Ann Zimmermann
What does $200 billion get you?
Industry experts estimate that nearly $200 billion is spent annually on trade promotion activity. Grocers and suppliers have long struggled to develop collaborative … Continue reading
Seasoned Workers
While in Florida over the Christmas break to visit my mom, I made several trips to Publix. There was not one worker in the store … Continue reading
Check, please
Every Thursday, my mom would pick my sister and me up from school and we’d head to the Pathmark in Linden to do the … Continue reading
Finding my way
There is a convenience store that I frequent simply because it is convenient, as the name implies, as I pass it on my way … Continue reading
Why swipe?
When I tell people that I am a writer and editor for a magazine about the grocery industry, inevitably someone in the group pulls … Continue reading
All on the same team
On a recent visit with executives at Ingersoll Rand—which includes Hussmann, Trane and Thermo King brands that are familiar to retailers—I was given a … Continue reading
Try it again, you’ll like it
A friend of mine called the other night, as usual wanting to go out to dinner. He’s been living in his new home for … Continue reading
Check the self checkout
I’ve never been a fan of self-checkout lanes. My feeling is that if you want my money, the least you can do is pay … Continue reading
What’s your recall plan?
As Toyota owners have discovered, even one of the most reliable brands on the planet can falter. Since supermarkets have so much invested … Continue reading
Cherish your “friends”
There is a flurry of activity surrounding Facebook, Twitter and other social media sites. Seems like every time I go to my inbox, there … Continue reading
Hot and cold
Keeping the store at the optimal temperature is a seemingly never-ending battle for grocers. Customers, lights and the motors powering the cases, ovens and … Continue reading
Outsmarting the thieves
Like the overwhelming majority of people, I was taught that stealing was wrong an early age—courtesy of mom, my teachers and the occasional … Continue reading
Locking in loyalty
Like everyone else, I have a bunch of loyalty cards dangling on my keychain—Wegmans, ShopRite, A&P, PetSmart, etc. I’m basically loyal to whichever retailer … Continue reading
Smooth operators
If a grocer’s merchandising display looks shabby or the cooking equipment breaks down so often that customers can’t always count on getting a chicken … Continue reading
Prized ingredient
I’m from New Jersey—the Garden State—famous for its tomatoes. But to be honest, I had never been anywhere near a tomato field until I … Continue reading
Talking shop with… Jeff Yates
What is polished concrete flooring?Jeff Yates: Polished concrete is a mechanical grinding and polishing process that uses industrial diamonds, along with hardeners and sealers … Continue reading
In the pipeline
McLane directs traffic with Retalix McLane Co., Inc., one of the world’s largest foodservice distributors and grocery wholesalers, will implement the Retalix Traffic Management … Continue reading
Clicking instead of clipping
Customers are surfing the web for deals on just about everything, including finding a better deal on groceries. That, coupled with the fact that … Continue reading

