Tag Archives: sounding board

Sounding Board: Losing sleep

A looming discrimination suit is keeping Walmart executives up at night. But the real concern is not whether the retailer will survive, but how … Continue reading

Posted in 2011 05 Article Archives, Columns

Sounding Board: The eyes have it

What can retailers learn by literally looking through the eyes of their customers? By Len Lewis If you are in the supermarket one day … Continue reading

Posted in 2011 04 Article Archives, Columns

Sounding Board: Who shall lead?

The recent medical leave of Apple’s founder Steve Jobs pushes succession planning to the forefront. By Len Lewis I like to think that companies … Continue reading

Posted in 2011 03 Article Archives, Columns

Sounding Board: Time to build

While the economy has some retailers stuck in survival mode, many of America’s top companies were conceived in tough times. By Len Lewis Time … Continue reading

Posted in 2011 02 Article Archives, Columns

Sounding Board: Not boxed in

The CEO of The Container Store says loyalty—to employees, customers and vendors—is the linchpin of the retailer’s success. By Len Lewis How would you … Continue reading

Posted in 2011 01 Article Archives, Columns